SAINT JOHN – Invest NB is investing $225,000 in payroll rebates so Air Canada can get 50 new full-time call centre jobs by the summer.
Kevin Vautour, an Air Canada Customer Service Rep, says he’s taken 60 calls a day, five days a week, for 17 years. He says it’s time to get some help.
“We are a good team and we do handle a big bulk of the calls Air Canada has, so the extra 50 people are going to do wonders for the call volume,” Vautour said. “The current wait times are not acceptable.”
But this announcement is one of several made recently by the Alward government, five months before the Sept. election.
Premier David Alward says the announcement is proof his government isn’t only concentrating on natural resources. He’s confident the information sector is growing.
“We have a great skilled workforce, we have a bilingual workforce, and…
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